Drive critical parts improvement activities to ensure equipment meets compliance with an accurate parts list for user needs, including documentation through the Enterprise Asset Management (EAM) system Develop accurate parts lists for manufacturing equipment, including authoring, implementing, and revising accompanying procedures when necessary Work with Maintenance, Desi

Order processing using an ERP system Inventory management and returns handling Manage customer requests through Phone, Email, Fax and EDI (eCommerce) Serveas a liaison between the internal and external customer and the business to achieve exceptional results Manage individual commitments while maintaining awareness of day to day demands Identify and anticipate the needs o

Lead online customer education strategy development across the Gore Medical organization by partnering with cross functional teams to deliver on business goals, and ultimately customer needs Ensure global connectivity, and develop a model for sharing content across regions (where relevant) to develop efficiencies and alignment of global teams and education strategies Alig

Participate in the development of US regional marketing goals and plans by providing regional customer and peripheral landscape insights that need to be addressed to achieve revenue goals Develop, maintain, execute, and measure success of US commercial marketing plans (direct to customer, market development, and direct to patient) in partnership with Product Specialists,

Develop deep technical and historical knowledge of the product/product documentation to support quality processes (audit, change control) and drive the discovery of root causes in non conformance and CAPAs Ensure continued compliance to ISO and other global quality standards/ guidelines for product design and performance, addressing documentation gaps and updates (could i

Provideprocess design and support for the manufacturing of new and existing products Understand critical process parameters to ensure the process reliably delivers a fit for use product that meets all specifications and customer requirements Support and implement new equipment design, development, and validation Apply formal problem solving techniques to determine root ca