ID | 2023-128321 | Line of Business | OnePoint Patient Care | Position Type | Full-Time |
OnePoint Patient Care
OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacyservices since the Medicare benefit started in the 1980s, OnePoint Patient Care has grown to become one of theleading hospice pharmacies in the country. Our commitment to quality and superior service is unsurpassed in theindustry.
OnePoint Patient Care, LLC is looking for a customer service oriented help desk specialist to provide technical supportto users in an efficient and accurate manner. Help desk personnel need excellent problem-solving, communication andinterpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a teamenvironment. This role will provide first line support services to both internal and offsite clients who are experiencingtechnical problems Requests include connectivity, access, computer hardware, operating system, and softwareapplication functions. You will also solve basic technical problems and be responsible for fielding, diagnosing andsolving customer requests and issues via phone and email.